Skip to content

Stop selling the process

Clive

Decision makers don't want to know about your consulting process. Seriously, it doesn’t matter how unique it is.

Process is just a series of actions for delivering a consistent outcome. The outcome is what they want to know about.

Then perhaps they'll be interested in why it works.  And how often and with whom.

Explain your process in the context of an outcome, so decision makers begin to see its relevance to their issue. They might even get excited about the steps and actions involved.

Outcome. That's what you want.

.

Sunday Dispatches

Related Posts

Members Public

Norway vs England

(The Real Match) Back in 1975 I had the honour of representing Northamptonshire Scouts at the Scout’s 14th Jamboree in Lillehammer, Norway. The event which hosted over 17,000 Scouts from almost 100 countries was held on the shores of Lake Mjøsa. The three biggest highlights for me. First,

Norway vs England
Members Public

Reframe! #21

3 things that made me think differently and why they matter. ❗This is the last Weekly Reframe for now. Taking a break from writing while I continue travelling. Enjoy. 1/ Notice There’s an art to complaining when you receive poor service. Recently, we went for Sunday lunch as a

Members Public

Reframe! #20

💡I was travelling this past week and for a few more days - so a very short and sweet email this week. Enjoy. 3 books that made me think differently. 1/ Notice The Zen of Listening by Rebecca Z Shafir Notice how much is going on in your head when you&