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3 Things Top Consultants Do Differently.

Clive Griffiths
Clive Griffiths
1 min read

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3 Things Top Consultants Do Differently.

Relationships aren’t just built by pitching. You must engage clients at a deeper, human level.

Most consultants spend too much time talking up credibility and capabilities.

But the ones clients really trust …
Those who are long-term allies …
They do some less obvious things.

These 3 behaviours stand out:

1/ 𝗔𝘀𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗠𝗶𝗰𝗿𝗼-𝗣𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻
At the start, and throughout meetings.

“Would you be open to a different way of framing that?”
“Can I challenge that assumption - just a little?”

This habit:
- creates psychological safety.
- shows respect for clients.
- enables collaboration.

Micro-permission is subtle, but powerful.

2/ 𝗗𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗻𝗴 𝘁𝗵𝗲𝗶𝗿 𝗼𝘄𝗻 𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆
Openly acknowledge the unknowns.

“This worked in two previous orgs - but I want to be careful. Your situation feels different.”

This confident vulnerability:
- builds credibility.
- signals self-awareness.
- shows of openness not ego.

Clients trust those who are willing to not know everything.

3/ “𝗦𝗶𝗹𝗲𝗻𝘁 𝗔𝘂𝗱𝗶𝘁” 𝗯𝗲𝗳𝗼𝗿𝗲 𝘀𝘁𝗲𝗽𝗽𝗶𝗻𝗴 𝗶𝗻
Read the emotional and relational landscape.

Sensory Acuity reveals:
- Who talks first?
- Who interrupts whom?
- Which topics spike tension?

Thoughtfully action shows clients: “This person gets us.”

𝗕𝗼𝘁𝘁𝗼𝗺 𝗹𝗶𝗻𝗲
Want to build deeper trust?
Don’t just focus on what you say.

Start showing your a trusted ally.
Focus on how you engage.

LinkedIn PostsLI-2025

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