Skip to content

A while ago I posed this question for myself.

Clive Griffiths
Clive Griffiths
— 1 min read

A while ago I posed this question for myself.
𝗛𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄 𝘆𝗼𝘂𝗿 𝗰𝗼𝗮𝗰𝗵𝗶𝗻𝗴 𝗶𝘀 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲?

I decided these two phrases let me know I’m on track.

After I ask a question. My client says:
“𝗜’𝘃𝗲 𝗻𝗲𝘃𝗲𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗮𝘁 𝗯𝗲𝗳𝗼𝗿𝗲.”

After I make a statement. My client says:
“𝗜’𝘃𝗲 𝗻𝗲𝘃𝗲𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁 𝗼𝗳 𝗶𝘁 𝗹𝗶𝗸𝗲 𝘁𝗵𝗮𝘁 𝗯𝗲𝗳𝗼𝗿𝗲.”

I glow inside when I hear these.

They’re why I do the work.

But then I got to wondering—why these phrases mean so much to me.

“𝗜’𝘃𝗲 𝗻𝗲𝘃𝗲𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗮𝘁 𝗯𝗲𝗳𝗼𝗿𝗲”
Means my question disrupted a thinking pattern.
Like opening a door to new possibilities they didn’t know were there.

“𝗜’𝘃𝗲 𝗻𝗲𝘃𝗲𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁 𝗼𝗳 𝗶𝘁 𝗹𝗶𝗸𝗲 𝘁𝗵𝗮𝘁 𝗯𝗲𝗳𝗼𝗿𝗲”
Suggest a reframing of a current perspective.
Like new light through old windows that someone has cleaned..

𝗔𝗻𝗱 𝘁𝗵𝗮𝘁 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝘂𝘀𝗲𝗳𝘂𝗹.

It's the purpose I set out to fulfil 30 years ago. To act as a conversational catalyst—elicit insight and shift perspective.

Only that’s a bit of a mouthful—let's say 𝗵𝗲𝗹𝗽 𝗼𝘁𝗵𝗲𝗿𝘀 𝘁𝗵𝗶𝗻𝗸 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗹𝘆.

Now, like everyone, I need feedback on my progress. That shows me I’m succeeding. Making progress.

Up until now, I have relied on chance remarks for that.

But, for 2025, I’ve created some new questions to encourage immediate feedback.

⇥ 𝘞𝘩𝘢𝘵’𝘴 𝘴𝘰𝘮𝘦𝘵𝘩𝘪𝘯𝘨 𝘸𝘦 𝘵𝘢𝘭𝘬𝘦𝘥 𝘢𝘣𝘰𝘶𝘵 𝘵𝘰𝘥𝘢𝘺 𝘵𝘩𝘢𝘵 𝘺𝘰𝘶’𝘥 𝘯𝘦𝘷𝘦𝘳 𝘵𝘩𝘰𝘶𝘨𝘩𝘵 𝘰𝘧 𝘣𝘦𝘧𝘰𝘳𝘦?
⇥ 𝘞𝘩𝘢𝘵 𝘧𝘳𝘰𝘮 𝘰𝘶𝘳 𝘤𝘰𝘯𝘷𝘦𝘳𝘴𝘢𝘵𝘪𝘰𝘯 𝘵𝘰𝘥𝘢𝘺 𝘩𝘢𝘴 𝘤𝘩𝘢𝘯𝘨𝘦𝘥 𝘺𝘰𝘶𝘳 𝘱𝘦𝘳𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦?

Are those useful?

-

Here's something to think differently about.

You'll see lots of talk about winning 𝗵𝗶𝗴𝗵-𝘁𝗶𝗰𝗸𝗲𝘁 consulting deals.

Beware, that's hypnotic language ... made to lead your brain into buying.

Here's the antidote.




The last time I asked someone this (a self proclaimed B2B consulting 'guru') his reply was his own high-ticket offer is $15,000.

Not so high-ticket then, really!

Try something similar next time you hear vague language.

-

LinkedIn PostsLI-2025

Related Posts

Members Public

Proposing value, not activity.

What inspired yesterday’s post about value? Well... I’d just been reading a proposal. Actually it was more like a situation diagnosis report and statement of work with a price at the end. Nothing like the investment business case it needed to be. That's something I’ve

Proposing value, not activity.
Members Public

Structural Tension

What inspired yesterday's post? It's great when your LinkedIn post gets some interaction. People not just saying "attaboy" but adding and deepening the dialogue. Thanks to those who took time and did. Here's some background. Perhaps explaining why it's difficult

Structural Tension
Members Public

The part-time, poor relation.

In the majority of consulting firms the people who do the work are the ones who have to sell it too. That dual role creates an advantage and a tension. The advantages The advantages make consultants attractive to clients. Insights based on experience. The consultant can talk about the reality

The part-time, poor relation.