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Assumptions hinder your understanding of client needs.

Clive Griffiths
Clive Griffiths

Assumptions hinder your understanding of client needs.

Let's improve our performance.

Dos and don'ts for client discovery interviews.


Do
----
Ask curiosity-led questions
Seek clarification - often
Avoid snap judgements

Don't
--------
Rely on personas and stereotypes
Assume you already know the client's needs
Be close-minded to different perspectives

LinkedIn PostsLI-2023
Clive Griffiths

Clive Griffiths

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