Reframe! #18
3 things that made me think differently and why they matter. 1/ Notice People are choosing to limit online activities. I read this post by Chip Conley. For one month, I will be completely off the grid. No phone. No internet. No news. No email. No digital breadcrumbs suggesting I
Deliberate Practice
Deliberate Practice is a structured way of learning through experience. You don't rely on a textbook, or a 'sage on the stage' trainer. Instead you use feedback and intentionally target your performance gaps. That means using your initiative and stepping outside your comfort zone. It'
Please
This week... Please say please and thank you more. It's not just polite, it's the way you show respect, and gratitude. I've known this since childhood, but was reminded of it several years ago: Dan Sullivan at Strategic Coach wrote about 4 referability habits.
Reframe! #17
3 things that made me think differently and why they matter. 1/ Notice If you ever read Winnie the Pooh you might remember the story where Roo falls into the steam and is swept along bouncing from waterfall to waterfall. All the other characters are looking on anxiously. But the
Scrolling along
Instead of scrolling right now, you’d be better off… joining me for The Weekly Reframe. It’s easy. Subscribe Or just type read.clives.work into your browser and sign up. (You don’t even need the https:// bit these days.) Each week, I share 3 things that made
The day after...
The day after spring equinox and the sun is out. I'm about to enjoy a mid-morning mug of coffee looking out across the glen. It's quiet, no traffic, just the long, deep, resonant sound of cows mooing in the distance. What's not to
In the spirit of yesterday's post...
In the spirit of yesterday's post... While this isn't troubleshooting, it's worth thinking about. How much of your life's satisfactions do you outsource... because you lost the skills, or someone said it was below your pay grade? I used to be a
Can anyone still troubleshoot?
A trend I’ve noticed recently. Plenty of people who can install things... far fewer who can diagnose and fix non‑standard problems. Don’t we train people to think like troubleshooters anymore? To test, isolate, and eliminate causes in a logical way, instead of just swapping parts hoping to
Two useful tactics for better listening.
Two useful tactics for better listening. 1/ Stop talking and offering opinions. Ask open ended questions. Longer pauses... Silences are golden, don't fill them. Uttered encouragers. Hmmm, go on, say more ... Give the person a chance to answer. 2/ Reassure people you're paying attention. Done well
Shafted
A client executive shafts you for a year. Then get themselves into trouble. This causes you further pain. They try to guilt you to help. What's your response?